A customer from Castle Rock, CO
Thank you for getting this to us so fast!
Just wanted you to know that we received our order today. Very fast shipping. This is actually what we need. Our local hardware stores do not carry anything like this anymore. Thank you for getting this to us so fast.
A customer from Troy, NY
Great Service!
I ordered some Dawn Power Dissolver and you sent it out I would guess the next day. Service like that is hard to find. Thanks again for the service, I look forward to doing business with you again.
A customer from Purvis, MS
Helpful and courteous...
I recently ordered a West Bend slow cooker from your company, and found it to be defective. I called your customer service department, and the problem was handled in just a few minutes, to my complete satisfaction. I failed to write down the service representative's name (I think it was Brenda), but she was most helpful and courteous. This was my first experience with your company, but it will certainly not be my last! Thank you!
A customer from Diamond Springs, CA
Exceptional Service
Thank you for providing exceptional service. My purchase arrived very promptly and was as I hoped. I don't know why I couldn't find this product locally. I am happy you were there making it available.
A customer from Whiting, NJ
Easier than shopping locally for hard to find areas
The website was easy to use, I found what I wanted and I received confirmation in a timely fashion. Best of all, my order was delivered correctly and in the timeframe quoted. I will definitely order again from Aubuchon and would recommend your site/service to others.
A customer from Lyons, OH
Easy and Fast! Love It.
The web site was very easy to use....found what I was looking for fast. The service was wonderful...FAST! I always thought that Sherwin Williams sold this product off the shelf and wasn't able to get it...since I waited until I was ready to use it to buy it...I was very impressed that my order with you came so promptly.
A customer from Escalon, CA
FANTASTIC!!!
You online store is fantastic. I was able to find the product I was looking for with ease. Your customer service and follow up is excellent. My order arrived exactly as promised. WOW!!! I will be using your store again. I live in a remote area and driving to various hardware stores if a bit of a gas waste especially if you get there and cannot find what you are looking for. Your website/store offers a wide variety and the ease of is being dropped at your front door.
A customer from St. Louis, MO
Delighted and satisfied with every event involved in making my purchase!
Your website is great. I really liked the ability to compare the different carts--models, prices, specs--from one page. And, there was a wide selection to choose from. I used the 1-800 number to make my purchase. The customer rep was delightful. Your service is outstanding. I was surprised and thrilled that my package arrived in 2 days. The links you provided in your confirmation email allowed me to "watch" my package as it moved across the country. I thought, "This is too cool!" This was my first experience with your company and I was very satisfied with every event involved in making my purchase. I will certainly be a repeat customer.
A customer from Placentia, CA
Service is like clockwork!
The website is very intuitive which is a result of good planning. The order was received in a very timely manner. This was an overall painless experience. The transaction worked like clockwork, I would definitely order from Aubuchon Hardware again!!! Keep up the good work.
A customer from Boulder, CO
First class organization and service!
You are a first class organization and I will be happy to do business with you again and to pass your name on to about 600 other gardeners.When your confronted with thousands of possible websites while you're looking for a particular thing, it can be a little intimidating. I have spent hours in the past looking for something. Your website appearing as fast as it did was pure luck on my part. I couldn't even tell you now how I found it but I am glad I did. I won't have any trouble in the future; your part of me now. As far as service, you blew me away sending it as quickly as you did. I truly didn't expect anything for a week or ten days and then I walked out into my garage and this huge box was sitting there. I think it took only two days(over a weekend) for the product to arrive.. thank you so much! This is the time of the year when we gardeners have a lot to do and one task has to wait until another is done. Your promptness helped me get a great start on the season.
A customer from Hollywood, FL
Arrived earlier than expected.
Out of all the on-line purchases I made for this Holiday season aubuchon.com was the only purchase I made that not only arrived but arrived earlier than expected. I was very pleased and will not only use you again but will happily recommend aubuchon.com to everyone I know. Thank you for making it a very pleasurable experience.
A customer from Conyers, GA
It doesn't get much better.
It was a pleasurable and painless experience. I got what I wanted at a fair price, and you did what you promised. It doesn't get much better than that.
A customer from New Iberia, LA
Your customer service is the best.
Your customer service is the best. It's nice to know that if I have questions while shopping, all I have to do is call, and a friendly, knowledgeable customer service rep will be chatting with me in no time flat. And, they'll be happy to answer all of my questions.
A customer from Crawfordville, FL
Great service. Speedy delivery.
I have to write this down because of how impressed I was with the speed of your service and delivery. I bought this as a gift for my daughter birthday on a Thursday, it was shipped on Friday and my daughters birthday was Saturday so we gave her a picture of what we bought her of course along with her other gifts. I told her it would probably get here next Friday. It was a holiday weekend and of course that would have made it even later. Well to make a long story short it arrived that Tuesday and I have to say I was very impressed. Thank you very much.
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