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    Public Statement (COVID-19 Coronavirus)

    To all customers,

    The current outbreak of COVID-19 is certainly unsettling. Anxiety and fear is a totally normal reaction. Therefore, we encourage everyone to take the following to heart:

    • Our Purpose is to “serve those who depend on us…,” so people are our top priority. By “people,” we of course mean our employees and customers (including their families), but we also have a responsibility to our broader communities. COVID-19 is calling all of us to serve, and take care of each other —we will always put people first.
    • In a time of 24/7 news and social media, we encourage everyone to take care of their own personal well being and mental state by focusing on what you can control (for example: simple cleaning procedures, personal hygiene, helping others and smiling :). Panic will not solve this situation. Focus on what you can control —one day at a time.
    • COVID-19 is not a nor'easter that is scheduled to blow off the coast in a couple of days. For the near future, we are in a “new normal.” We need to all be switching mental gears —this is a marathon, not a sprint.
    • The true heros are all the medical providers —we thank all our healthcare workers!
    With all that said, our team is working hard on the following:

    • We are implementing a “Sanitary Wipe” procedure in all stores to be completed every 60 minutes in high-touch, high-traffic areas.
    • We are replenishing cleaning supplies, paper products, and other in-demand items as quickly as possible at our same every day prices.
    • We are encouraging employees who aren’t feeling well to refrain from coming in. We will also provide extra flexibility and pay options and support if employees are affected by the virus.
    • We want to remind you that we have built alternative ways to shop with Aubuchon Hardware:
      • You can view the live local inventory of all high demand products on our website
      • We encourage you to try our store pickup option plus, ($5 off your first $30+ order!)
      • We accept contactless payment options in all stores including Apple, Google, Samsung, etc
    Additionally, we continue to follow guidance from official local, state and Federal government and public health agencies, including the Centers for Disease Control (CDC). As always, thank you for being a loyal customer. Rest assured, we’re doing everything in our power to provide a safe shopping experience for you and a healthy environment for our employees and communities.

    William E. Aubuchon, IV President and CEO
    William E. Aubuchon, IV
    President and CEO




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