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Our products are guaranteed to give 100% satisfaction in every way. Simply take your purchase within 30 days back to any Aubuchon Hardware and get your money back or exchange for something else. Be sure to bring a copy of your receipt or shipping confirmation email, credit card you used for the item and vaild I.D. Items returned after 30 days may be refunded using store credit/cash card.
Most new, unopened merchandise purchased from Aubuchon Hardware can be returned within 30 days of purchase, unless noted in our Return Policy Exceptions.
Return Policy Exceptions
Returns for purchases made with a Store Credit/Rewards or gift card will be refunded as a store credit/cash card or reward. Please bring a valid driver's license or government-issued photo identification for registration.
Returns made without a valid sales receipt may be refunded as a store credit/cash card at the lowest advertised price.
Cash and cash equivalent purchases exceeding $250.00 may be refunded by check sent from Aubuchon's corporate office.
Special order returns or cancellations may be subject to a 15% restocking fee and must be returned to the same store where the purchase was made.
Merchandise that is Non-Returnable/Non-Refundable
Generators, sump pumps and shop vacuums cannot be returned. However defective merchandise can be exchanged for a new one.
Gift Cards and Store Credit/Cash Card
Custom cut shades
Custom color interior and exterior paints cannot be returned however we will make it right by correcting your paint
Switching stores will empty the cart. Are you sure you want to do this?